As we operate physical stores we are not always able to pick up the phone in time as we may be serving customers so email is our preferred way of communication. We endeavour to reply to emails as soon as we can.
We don’t monitor messages on Instagram and Facebook.
Online Orders & Deliveries
For anything related to online purchases or deliveries, please email us at orders@dutchvinyl.com.au — this is the fastest way to get help.
When contacting us, please include your order number and, if relevant, photos or a short video to help us resolve your enquiry quickly.
Alternatively, call us on 0493 329 341.
Selling Your Records
We buy collections, large or small, and will travel anywhere in Australia for large or specialised collections.
Melbourne & Australia-wide
Closer to Brisbane?
When contacting us, please let us know where you’re located, how many records you have, and the genres or a few example artists. Photos, videos, or lists are very welcome.
Visit Our Stores
Dutch Vinyl Melbourne
269 Johnston Street, Abbotsford VIC 3067
Open: Mon–Fri 10am–6pm · Sat–Sun 10am–5pm
Dutch Vinyl Brisbane
179 Latrobe Terrace, Paddington QLD 4064
Open: Mon–Sat 10am–5pm · Sun 10am–4pm
For faster service, please use the dedicated emails above for orders, collections, or store enquiries.
